Privacy policy

Welcome to Tentes ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.tentes.shop or make a purchase from our store.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information including:

-Full name

-Billing and shipping address

-Email address

-Phone number

-Payment information (processed securely through third-party payment providers)

-IP address

-Browser type

-Device information

-Cookies and website usage information

How We Use Your Information

We use your information to:

-Process and fulfill orders

-Communicate regarding your purchase

-Provide customer support

-Improve our website and services

-Detect fraud and maintain security

-Comply with legal obligations

-Send promotional emails (only where permitted)

Payment Information

Payments are processed by secure third-party payment providers. We do not store your complete payment card information on our servers.

Cookies

Our website uses cookies to:

-Remember shopping cart contents

-Improve website performance

-Analyze visitor activity

-Personalize your experience

You may disable cookies through your browser settings.

Information Sharing

We may share your information with:

-Shipping carriers

-Payment processors

-Website service providers

-Analytics providers

-Legal authorities when required by law

We never sell your personal information.

Data Security

We implement commercially reasonable security measures to protect your information. However, no method of transmission over the Internet is completely secure.

Data Retention

We retain customer information only as long as necessary to fulfill legal, accounting, tax, and business obligations.

Your Rights

Depending on your location, you may have rights to:

-Access your personal data

-Correct inaccurate information

-Request deletion

-Restrict processing

-Object to certain processing

-Request data portability

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

Children's Privacy

Our website is not intended for individuals under the age of 13.

Policy Updates

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Tentes

Website: www.tentes.shop

Email: support@tentes.shop